The Threat of Online Toxicity
Online toxicity hinders the exchange of information, increases radicalization, and may even cause offline harms. Hence, online platforms employ various moderation interventions, such as warning messages or the removal of toxic content and users, but with varying success.
“So far, all moderation interventions followed a one-size-fits-all approach, where each intervention was applied in the same way for all users. However, personalization in online moderation remains completely unexplored”
Research Objectives
To improve moderation interventions against online toxicity on users of social media, PIANO has two main Research Objectives (ROs):